Privacy policy

LABINAS — PRIVACY POLICY

English Version

Effective Date: September 16, 2026

At Labinas, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order and purchase information

  • Payment-related information

  • Information you provide when contacting customer support

  • Website usage and technical information, such as browser or device information, where applicable

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Confirm your order and delivery details

  • Arrange delivery through courier services

  • Process payments

  • Respond to your questions and customer-service requests

  • Manage returns, exchanges, and refunds

  • Improve our products, website, and services

  • Prevent fraud, misuse, and unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers or other payment methods offered by Labinas.

Where payment information is handled by a third-party payment provider, that provider may process your information according to its own privacy policy and terms.

Labinas does not intentionally request or store sensitive payment credentials such as your card PIN or online banking password.

4. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies

  • Payment service providers

  • Website and technology service providers

  • Customer-support or communication services

  • Legal, regulatory, or government authorities where required by law

We do not sell your personal information as a product to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, understand website usage, improve the customer experience, and support relevant marketing activities where applicable.

You may be able to manage cookie settings through your browser or device settings. Disabling certain cookies may affect some website functionality.

6. Data Security

Labinas takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Labinas is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization from a parent or